Question 1

Where exactly is the hotel located, and how easy is it to get around?

Accepted Answer

The hotel is situated at Jyothis Junction, Kattappana, Kerala, approximately a 20-minute walk from the town center. The surrounding area offers easy access to local attractions, including the Anchuruli Tunnel just a 10-minute drive away and the scenic Anchuruli Waterfalls roughly a 15-minute ride from the property.

Question 2

What are the check-in and check-out times?

Accepted Answer

Our front desk is open 24 hours a day, so our team is always on hand to welcome you whenever you arrive. Please contact us directly for specific check-in and check-out times, and we will do our best to accommodate early arrivals or late departures based on availability.

Question 3

What types of rooms are available?

Accepted Answer

We offer three comfortable room categories to suit different preferences and party sizes: Superior King, Standard Queen, and Deluxe Queen. Selected rooms also feature beautiful views of the surrounding hills and mountains, making your stay in the Western Ghats truly memorable.

Question 4

Is parking available at the hotel?

Accepted Answer

Yes, free private parking is available on the premises, so you can arrive by car with complete peace of mind and at no additional cost.

Question 5

Is Wi-Fi available, and is there a charge for it?

Accepted Answer

Complimentary Wi-Fi is available throughout the hotel, keeping business travellers connected and leisure guests able to share their Kerala experiences without any extra fees.

Question 6

What in-room amenities can I expect?

Accepted Answer

All rooms are equipped with air conditioning for a comfortable stay regardless of the season, as well as a geyser for hot water whenever you need it. Room service is also available, so you can enjoy a meal or refreshments in the comfort of your own room.

Question 7

Is the hotel accessible for guests with mobility needs?

Accepted Answer

The property is equipped with an elevator, making it easier for guests to move between floors without difficulty. We encourage guests with specific accessibility requirements to contact our front desk team in advance so we can best prepare for your arrival.

Question 8

How do I make or modify a reservation, and what payment methods are accepted?

Accepted Answer

Reservations can be made directly through our front desk team, who are available around the clock to assist you. For details on accepted payment methods and cancellation policies, we recommend contacting the hotel directly to ensure you have the most current and accurate information before booking.

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